Shipping Policy

Shipping Locations

Savora ships from Cornelius, Oregon, to destinations throughout the United States. We do not currently offer international shipping.

Order Processing

Orders are dispatched within 1–2 business days. Processing time is separate from the shipping transit time.

Shipping Rates and Delivery

Available shipping options and rates are displayed at checkout through Shopify’s shipping partners. Shipping costs depend on your order, delivery address, and selected shipping service.

Delivery times vary by carrier and service. Any delivery estimates are estimates only and are not guaranteed.

Order Changes and Cancellations

You may request a change or cancellation at any time before your order ships. Please email info@savoraflavors.com as soon as possible with your order number and the details of your request. Once an order has shipped, we can no longer change or cancel it.

Damaged, Leaking, Incorrect, or Missing Shipments

If your shipment arrives damaged, leaking, or incorrect, or your shipment is missing, please reach out through the Contact Us page at savoraflavors.com, email info@savoraflavors.com, or contact your Savora representative directly.

Include your order number and a description of the issue. For damaged, leaking, or incorrect items, photos of the products and packaging can help us review the issue. We’ll work with you to determine the appropriate resolution.

Incorrect Addresses and Undeliverable Packages

Please review your shipping address carefully before placing your order. If you notice an error, contact us before your order ships so we can update it.

If a package needs to be resent because an incorrect address was provided or the package was returned as undeliverable, the customer is responsible for the cost of reshipping.

Contact Us

For questions about shipping or help with an order, email info@savoraflavors.com, use the Contact Us page at savoraflavors.com, or contact your Savora representative directly.